FAQ | jeem.
Questions

FAQ

The things people ask before their first class, and the things they ask after. If yours isn't here, WhatsApp us.

Starting out

I've never done sport. Can I really come?

Yes, and you won't be the only one in the room. Every coach scales the class to you: lighter weights, fewer rounds, slower pace. You'll be pushed to your limit, not someone else's.

What's the 3 sessions for 300 DH?

Three classes, any class, for 300 DH. It's for people who have never trained with us. Buy it, book three classes, then decide.

What do I bring?

Trainers and something to sweat in. Water, towels and gloves are at the reception, so grab what you need when you sign in. If you own gloves, bring them.

How long is a class?

Most are 45 minutes. Some run an hour, a few an hour and a half. The length is shown on each class in the timetable.

Booking

How do I book?

Everything runs through Punchpass. Create an account once, buy a pass, then book from the timetable on this site or the Punchpass app. One account works at both clubs.

How many people are in a class?

Indoor classes take 30, outdoor classes on the track take 24. Early mornings and evenings fill first, so book ahead.

Can I cancel a booking?

Yes, from your Punchpass account, up to 4 hours before the class starts. Cancel in time and the session goes back on your pass. Cancel later, or don't show up, and the session is used, because someone else wanted that spot.

What if I miss a class on a membership?

Memberships come with one excused no-show per week: four a month, 48 a year on the 12-month membership. Session packs don't. If life gets in the way regularly, that alone is a good reason to go monthly.

Passes

Package or membership, which should I buy?

A package is a pack of sessions: flexible, long validity, and you can book a friend on it. A membership is unlimited classes for a month or more: by far the cheapest if you come twice a week or more, with a freeze for holidays and one excused no-show a week. Compare them here.

When does my pass start?

At your first class, not when you buy it. A 10-session pass bought today and first used next month starts counting next month.

Can I buy a new pass before the old one runs out?

Yes. The new one activates when the old one expires. Nothing is wasted.

What's a freeze?

Every monthly package includes a freeze period: one week on a 1-month package, up to four weeks on a 12-month. Going away or injured? Message us and we'll pause it.

Does my pass work at Anfaplace?

It will. Passes are valid at both clubs. Anfaplace opens very soon; the classes there will be strength & conditioning, hybrid training, yoga and open gym timeslots.

Practical

Where are you?

18 rue Essanaani, angle Bd Ain Taoujtate (next to Green Village), Racine, Casablanca. The studio is downstairs, the track stadium is next door. Open in Maps.

What are the opening hours?

Weekdays 06:30 to 21:30, weekends 08:00 to 17:00. Ramadan hours change; we post them on Instagram and WhatsApp.

Do you do personal training?

Yes, in every discipline, at both clubs. Message us on WhatsApp and we'll pair you with the right coach.

Are there showers?

Yes. Lockers, showers, Yazine products and Dyson styling tools in the changing rooms. You can go straight to work after.

Is there open gym?

Not at Racine, which is classes only. Open gym timeslots are coming with Anfaplace.